San Francisco, May 20, 2024 – Thunder, a leading Salesforce and Cloud consulting company, is proud to introduce their innovative solution that revolutionizes both Marketing and Services operations. With their newly offered Salesforce Data Cloud implementation service, Thunder aims to help businesses mitigate costs and complexity associated with deploying Salesforce Data Cloud.
This groundbreaking solution, developed in partnership with Salesforce, provides teams with an actionable single-pane-of-glass interface that enables smarter decision-making, automation, and the development of trusted AI. Thunder’s CEO, Carter Wigell, emphasizes the importance of Salesforce Data Cloud as the foundation for CRM and AI success.
One of Thunder’s recent success stories is their collaboration with Turtle Bay Resort. By leveraging Salesforce and Thunder’s solution, Turtle Bay Resort was able to consolidate guest data from various sources into a connected CRM, resulting in a comprehensive 360-degree view of every customer. With the AI capabilities embedded within the platform, the resort can provide real-time personalized recommendations, leading to a 20% increase in repeat bookings through AI-generated service replies and suggestions.
Recognizing the diverse challenges across industries, Thunder has tailored their Unified Console accelerator to cater to specific industry verticals, such as high tech, media, retail, hospitality, and manufacturing. To further strengthen their commitment, Thunder has assembled a powerhouse leadership team consisting of Lauren Noonan (VP, Practice & Alliance GTM), Koren Betty (Data & Marketing Cloud Director), and Chris Beukenkamp (VP, Data Solutions).
Thunder will showcase their expertise at the upcoming Salesforce Connections event in Chicago. They will participate in a speaking session with Turtle Bay Resorts, where they will discuss how trusted partners power data and AI for customers. Additionally, Thunder will co-host a VIP Happy Hour event focused on Data + AI. Limited space is available, and guests can register on their website for this exclusive opportunity.
Thunder’s cutting-edge solution marks a significant milestone in the optimization of Marketing and Services operations. With their expertise and commitment to customer satisfaction, Thunder is sure to remain at the forefront of revolutionizing data-driven solutions.
About Thunder:
Thunder is a Salesforce consulting and implementation partner, backed by Salesforce Ventures. The company comprises a team of experienced professionals with a deep understanding of Salesforce and its various cloud services. Thunder’s mission is to ensure customers fall in love with Salesforce and continue to benefit from its capabilities.
In addition to the information provided in the article, here are some facts, current market trends, forecasts, key challenges, and controversies associated with Thunder’s cutting-edge solution:
Facts:
1. Thunder is a Salesforce consulting and implementation partner with expertise in cloud services.
2. Their Salesforce Data Cloud implementation service aims to help businesses reduce costs and complexity in deploying Salesforce Data Cloud.
3. Thunder’s solution provides teams with a single-pane-of-glass interface for smarter decision-making, automation, and the development of trusted AI.
4. The solution is developed in partnership with Salesforce and emphasizes the importance of Salesforce Data Cloud in CRM and AI success.
5. Thunder collaborated with Turtle Bay Resort to consolidate guest data from various sources into a connected CRM, resulting in a 360-degree view of every customer.
6. The AI capabilities embedded in the platform led to a 20% increase in repeat bookings through AI-generated service replies and suggestions.
Current Market Trends:
1. Increased adoption of cloud-based solutions: Businesses are increasingly moving towards cloud-based solutions, such as Salesforce, to streamline their operations and improve customer experiences.
2. Growing demand for AI-powered customer insights: Organizations are recognizing the value of AI in analyzing customer data and providing personalized recommendations and responses in real-time.
3. Focus on data-driven decision-making: Companies are leveraging data to make informed decisions and improve the efficiency of their marketing and service operations.
Forecasts:
1. The market for Salesforce and Cloud consulting is expected to continue growing as more companies adopt cloud-based solutions.
2. The demand for AI-powered CRM solutions is expected to increase, driven by the need for personalized customer experiences and improved operational efficiency.
Key Challenges:
1. Data privacy and security: As Thunder’s solution involves consolidating customer data, ensuring data privacy and security is crucial to maintain trust with customers.
2. Adoption and training: Implementing new technology can be challenging for businesses, and ensuring proper training and adoption of the solution among the employees can be a key challenge.
Controversies:
There are no specific controversies mentioned in the article about Thunder’s cutting-edge solution. However, it’s worth noting that some organizations may have concerns about data privacy and security when consolidating customer data from various sources.
Advantages:
1. Cost and complexity reduction: Thunder’s solution helps businesses mitigate costs and complexity associated with deploying Salesforce Data Cloud.
2. Actionable single-pane-of-glass interface: The solution provides teams with an interface for smarter decision-making, automation, and the development of trusted AI.
3. Comprehensive customer view: By consolidating guest data into a connected CRM, businesses can have a 360-degree view of every customer for improved personalized recommendations.
4. Increase in repeat bookings: The AI capabilities of the platform have resulted in a 20% increase in repeat bookings for Turtle Bay Resort.
Disadvantages:
1. Data privacy and security concerns: Consolidating customer data from various sources may raise concerns about data privacy and security.
2. Adoption and training challenges: Implementing a new solution like Thunder’s may require proper training and adoption among employees, which can be challenging for some organizations.
For more information, you can visit the Thunder website at Thunder.