FastTrack, a leading InsurTech provider, has announced its collaboration with Ameritas Life Insurance Corp, a renowned insurance and financial services company. The strategic partnership aims to deliver exceptional value to Ameritas Policyholder Beneficiaries, Agents/Brokers, and internal Claim Advocates by leveraging FastTrack’s intelligent Digital and Automated AI technology.
One of the key benefits of this collaboration is the implementation of FastTrack’s Intelligent On-Line Portals. Beneficiaries, Agents/Brokers, and Claims Associates can access a wide range of intelligent solutions and functionality throughout the claims journey via user-friendly web portals. These portals provide the highest level of HITRUST security to meet Ameritas’ diverse and growing needs.
Additionally, the collaboration includes the implementation of FastTrack’s AI Claims Decision Readiness Solutions (CDRS). This patent-pending technology digitizes, automates, and validates the gathering of required documents and data, resulting in faster claim decision readiness and improved quality.
Both FastTrack and Ameritas share a commitment to exceptional customer service. The collaboration aims to provide unparalleled care and support in the marketplace, aligning with Ameritas’ dedication to providing best-in-class service to its customers.
David Voelker, Senior Vice President of Individual Claims at Ameritas, expressed his excitement about the successful FastTrack implementation and the outstanding support provided. He also mentioned the positive impact on both the team and customers who have already experienced FastTrack’s benefits.
Thomas Capato, CEO & co-founder of FastTrack, expressed his enthusiasm for welcoming Ameritas Life Insurance Corp into the FastTrack family. He emphasized the shared vision of providing financial protection and peace of mind to individuals and families.
FastTrack is a full-service intelligent technology claims transformation solutions provider in the Life & Disability insurance vertical. With over 10+ years of industry-leading experience, FastTrack’s technology speeds up the claims journey by up to 90%, resulting in faster claim outcomes and improved Claim Handle Time. This allows insurers to focus on mission-critical tasks and enhance the customer experience.
Ameritas offers a wide range of insurance and financial products and services, including life insurance, annuities, individual disability income insurance, group dental, vision, and hearing care insurance, and retirement plans.
For further information, please contact:
Ellie O’Brien
FastTrack
[email protected]
Follow FastTrack on LinkedIn
Ann Avery
Ameritas
[email protected]
(*) FAQ Section:
1. What is the collaboration between FastTrack and Ameritas?
FastTrack, a leading InsurTech provider, has announced its collaboration with Ameritas Life Insurance Corp, a renowned insurance and financial services company. The strategic partnership aims to deliver exceptional value to Ameritas Policyholder Beneficiaries, Agents/Brokers, and internal Claim Advocates by leveraging FastTrack’s intelligent Digital and Automated AI technology.
2. What are the key benefits of this collaboration?
One of the key benefits of this collaboration is the implementation of FastTrack’s Intelligent On-Line Portals. Beneficiaries, Agents/Brokers, and Claims Associates can access a wide range of intelligent solutions and functionality throughout the claims journey via user-friendly web portals. These portals provide the highest level of HITRUST security to meet Ameritas’ diverse and growing needs.
3. What is FastTrack’s AI Claims Decision Readiness Solutions (CDRS)?
The collaboration also includes the implementation of FastTrack’s AI Claims Decision Readiness Solutions (CDRS). This patent-pending technology digitizes, automates, and validates the gathering of required documents and data, resulting in faster claim decision readiness and improved quality.
4. What is the shared commitment between FastTrack and Ameritas?
Both FastTrack and Ameritas share a commitment to exceptional customer service. The collaboration aims to provide unparalleled care and support in the marketplace, aligning with Ameritas’ dedication to providing best-in-class service to its customers.
5. Who are the key individuals involved in the collaboration?
David Voelker, Senior Vice President of Individual Claims at Ameritas, expressed his excitement about the successful FastTrack implementation and the outstanding support provided. Thomas Capato, CEO & co-founder of FastTrack, expressed his enthusiasm for welcoming Ameritas Life Insurance Corp into the FastTrack family.
Definitions:
– InsurTech: A term for using technology innovations to enhance and improve the insurance industry, including processes, products, and customer experience.
– HITRUST: A security framework that helps organizations manage risk and protect sensitive data in the healthcare industry.