Capco, a global technology and management consultancy firm, has appointed Dipanjan Naha as a Partner and Head of the India Market, and Madhav Malhotra as a Partner for the India Market. This strategic move aims to support the development and expansion of Capco’s business in India.
Capco currently has over 1,400 employees in India, working from offices in Bangalore, Pune, Gurugram, Mumbai, Chennai, and Hyderabad to support the company’s global clients. In 2022, Capco established a dedicated business to provide strategic education and advisory services to Indian financial service firms. This India Market business has integrated deep domain expertise in Capco’s digital banking and insurance, data and cloud transformation, intelligent automation, and cybersecurity with Wipro’s scale and extensive delivery capabilities.
Dipanjan Naha, who has been working in India since 2008, will be responsible for driving growth and providing comprehensive support in various areas such as digital, operations, and business transformation, data and analytics, emerging technologies, business strategy, customer experience enhancement, risk management, operational governance, and managed services for financial institutions in India. Dipanjan brings with him significant experience in financial services, having held leadership roles in renowned organizations such as Deloitte, KPMG, DBS Bank, HSBC, HDFC Bank, and ICICI Bank.
Madhav Malhotra, who has 15 years of experience in strategic and management consulting, operations and digital transformation, finance, regulatory and compliance, and program management across banking and financial sectors, will work closely with Dipanjan to deliver end-to-end transformation services for financial institutions and drive the development and expansion of their advisory footprint in the Indian market. Madhav joins Capco from Swiss Re in Bangalore, where he led the design, operations, and transformation activities of the cash and treasury function for APAC and Americas, along with serving as a CFO for its global business solutions centers in India. Prior to this role, he worked as a transformation consultant at KPMG and Deloitte, supporting banks and insurers with their technology and operational transformation initiatives.
Capco’s CEO, Anne-Marie Rowland, emphasized the importance of Dipanjan and Madhav’s global collaboration experience in accelerating the expansion and deepening of Capco’s consulting capabilities in India. Capco is dedicated to partnering with Indian financial service clients to address their complex challenges, enhance operational efficiency, reduce costs, and provide better customer experiences.
James Arnett, Capco’s APAC & Middle East Managing Partner, expressed his excitement in welcoming Dipanjan and Madhav to the team. He highlighted their extensive expertise and emphasized the importance of strong relationships and collaboration with local leadership teams to drive transformative opportunities with Indian clients and partners.
About Capco:
Capco is a global technology and management consultancy focused on the financial services industry. With its unmatched blend of industry knowledge and innovative thinking, Capco works at the intersection of business and technology to accelerate digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and energy sectors. Its award-winning Be Yourself At Work culture brings Capco’s modern simplicity to life, fostering diverse talent and excellence. For more information, visit www.capco.com or follow Capco on LinkedIn, Instagram, Facebook, and YouTube.
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Capco, a global technology and management consultancy firm, has appointed Dipanjan Naha and Madhav Malhotra to lead its India market. This strategic move aims to support the development and expansion of Capco’s business in India. Dipanjan Naha has significant experience in financial services and will be responsible for driving growth and providing comprehensive support in various areas such as digital transformation, data and analytics, risk management, and customer experience enhancement. Madhav Malhotra, on the other hand, brings expertise in strategic and management consulting, digital transformation, finance, and program management. Together, they will deliver end-to-end transformation services for financial institutions and drive the development and expansion of Capco’s advisory footprint in the Indian market.
Capco currently has over 1,400 employees in India, working from multiple offices across the country to support the company’s global clients. In 2022, Capco established a dedicated business to provide strategic education and advisory services to Indian financial service firms. This initiative combines Capco’s domain expertise in digital banking, insurance, data and cloud transformation, intelligent automation, and cybersecurity with Wipro’s scale and extensive delivery capabilities.
The appointment of Dipanjan Naha and Madhav Malhotra reflects Capco’s commitment to partnering with Indian financial service clients to address their complex challenges, enhance operational efficiency, reduce costs, and provide better customer experiences. Their global collaboration experience will accelerate the expansion and deepening of Capco’s consulting capabilities in India.
One key challenge associated with the subject is the highly competitive market in India’s financial services industry. There are numerous consulting firms and technology providers vying for market share, making it crucial for Capco to differentiate itself and demonstrate its value proposition to clients.
In terms of market trends, the financial services industry in India is witnessing a rapid shift towards digital transformation. With the increasing adoption of technology and changing customer expectations, financial institutions are investing in digital banking, automation, and analytics solutions to improve their operational efficiency and enhance customer experiences. Capco’s expertise in these areas positions them well to capture market opportunities and support their clients’ digital initiatives.
However, there is also a debate and controversy surrounding the role of consultants in the financial services industry. Some argue that consultants can provide valuable insights and expertise, while others question the value they bring and the potential conflicts of interest. It is important for Capco to transparently demonstrate the value they bring to their clients and maintain ethical practices.
Overall, Capco’s appointment of Dipanjan Naha and Madhav Malhotra to lead its India market showcases the firm’s commitment to expanding its presence in the country and supporting the digital transformation of financial institutions. With the rising trends in digital banking, automation, and analytics, Capco is well-positioned to leverage its expertise and provide valuable services to its clients in India.
For more information about Capco, please visit their website: link name